Record#

EV ID

EV-0323

Institution

Dwr Cymru Welsh Water

Matter

Combined FOI/SAR/EIR request on farm water records

Route / regime

Email · records enquiry

Their reference

92994223/01; 93027237/01; 93047764/01

Request date

20 Jun 2026

Statutory deadline

No statutory deadline applies

Deadline

no statutory deadline

First reply (not an acknowledgement)

3 Sep 2026

Days waited

75

Response class

“not held”

Exemptions cited

none cited

Redirected to

—

Fees or charges named

—

Messages

6 sent · 3 received (0 acknowledgements only)

Attachments from the institution

0 archived

About this page type → Read the Docs · All requests (disclosure record) · Dartboard: disclosure record

Timeline#

Date

Direction

Class

Summary

Copy

20 Jun 2026

→ to institution

request

Requests under UK GDPR and EIR account, billing, correspondence, and disconnection records for Great House Farm/Ty Mawr.

email · text

1 Aug 2026

→ to institution

chase

Notes 40 days have passed without acknowledgement and asks for the information or a formal refusal notice.

email · text

11 Aug 2026

→ to institution

chase

Follows up again asking whether the original request was logged, how it is being handled, and when to expect a response.

email · text

3 Sep 2026

← from institution

not held

States no records relating to the property or requester were located, citing 1980s demolition and standard retention periods.

email · text

3 Sep 2026

→ to institution

request

Asks about pre-2015 legacy records, migration cut-off rules, disposal documentation, and separate engineering record searches.

email · text

3 Sep 2026

→ to institution

other

Provides a forwarding address for receipt of a Guaranteed Standards Scheme payment.

email · text

17 Sep 2026

← from institution

not held

Reiterates no records relating to the property or requester were located and cannot confirm whether any records once existed.

email · text

17 Sep 2026

→ to institution

request

Asks for the evidential basis for the demolition statement, details of systems searched, and applicable retention and migration policies.

email · text

29 Sep 2026

← from institution

not held

States position is unchanged, no further records located, and further enquiries on this property will not be answered.

email · text

Note: Institution repeatedly states no records are held for the property or requester, citing demolition, retention periods, and incomplete system migration.