Record#

EV ID

EV-0426

Institution

Parliamentary and Health Service Ombudsman

Matter

Complaint on Great House Farm enforcement and demolition

Route / regime

Email · complaint

Their reference

C-2205633

Request date

25 Jun 2026

Statutory deadline

No statutory deadline applies

Deadline

no statutory deadline

First reply (not an acknowledgement)

16 Jul 2026

Days waited

21

Response class

redirected elsewhere

Exemptions cited

none cited

Redirected to

Public Services Ombudsman for Wales, Legal Ombudsman, HMCTS complaints procedure, judicial review, ECtHR, EHRC, Citizens Advice

Fees or charges named

—

Messages

3 sent · 3 received (1 acknowledgements only)

Attachments from the institution

0 archived

About this page type → Read the Docs · All requests (disclosure record) · Dartboard: disclosure record

Timeline#

Date

Direction

Class

Summary

Copy

25 Jun 2026

→ to institution

complaint

Formal complaint alleging maladministration in notice service, enforcement, and heritage oversight before a 1988 demolition.

email · text

25 Jun 2026

← from institution

acknowledgement only

Automatic acknowledgement outlining procedures for new complaints, existing cases, and FOI requests.

email · text

16 Jul 2026

← from institution

redirected elsewhere

States the complaint falls outside remit and directs the requester to several alternative bodies depending on its nature.

email · text

16 Jul 2026

→ to institution

clarification given

Clarifies the complaint concerns present-day HMCTS administrative handling rather than judicial decisions and seeks procedural confirmation.

email · text

20 Jul 2026

← from institution

fee or clarification demand

Requests formal HMCTS complaint responses and a completed complaint form before proceeding, declining external website links.

email · text

20 Jul 2026

→ to institution

other

Reports delays obtaining the required MP referral and intention to formally request it once received.

email · text

Note: Complaint was redirected to alternative bodies before being conditionally accepted pending MP referral and HMCTS documentation.